Refund policy

At She-Care, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, we offer a hassle-free return policy within 30 days of the purchase date.

To initiate a return, please contact our customer support team at info@she-care.com with your order number and reason for return. Please note that return shipping costs and arrangements are the responsibility of the customer.

To be eligible for a return, your product must be in its original condition and packaging. Once we receive your returned item, we will inspect it to ensure it meets our return policy criteria.

Approved returns will be refunded to the original payment method, though please allow several business days for the refund to reflect in your account.

If you received a defective or damaged product, please reach out to us immediately so we can arrange a replacement at no additional cost to you.

Please note that we are unable to accept returns for custom or personalized orders, bulk orders, or gift cards.

We reserve the right to deny returns in cases of abuse or misuse of our return policy, such as excessive returns or fraud.

If you are returning a product due to a change of mind, shipping costs will be deducted from the total refund amount.

At She-Care, customer satisfaction is our top priority, and we are committed to providing exceptional service. If you have any questions or concerns about our return policy, please don't hesitate to reach out to us at info@she-care.com.

Thank you for choosing She-Care for your shopping needs.